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Contact us
How can we help?
📦
Order Status
Track or update your order.
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Shipping & Delivery
Timelines, fees, scheduling.
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Returns & Exchanges
Start a return or exchange.
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Product Care
Care guides for materials.
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Warranty
Coverage & claims.
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Financing
Payment options.
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Showrooms
Addresses & hours.
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Book Appointment
In-store consultation.
Frequently asked questions
When will my order ship?
In-stock items usually ship within 2–5 business days. Large furniture and flooring may need carrier scheduling. See Shipping & Delivery for timelines.
How do I start a return?
Start a return on our Returns & Exchanges page within the return window. You’ll get instructions and a label if eligible.
Do you offer product care guides?
Yes — find care tips for fabrics, leather, wood, tiles, and SPC flooring on Product Care.
Can I see items in person?
Absolutely. Visit our showrooms in Surrey, Edmonton, and Ontario, California. See Showrooms for maps and hours.
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Email
info@finandfurn.com
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WhatsApp
(780) 255-0168
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Support Hours
Send us your question and we will get back to you as soon as possible.