FAQs

<section class="ff-faq" id="faq" aria-label="Frequently Asked Questions">

<header class="ff-faq__head">
<h1 class="ff-faq__title">Frequently Asked Questions</h1>
<p class="ff-faq__sub">
Clear answers about flooring, tiles, stones, and furniture. Need more help?
<a href="/pages/contact">Contact us</a> or visit a showroom.
</p>
</header>

<div class="ff-faq__search" role="search">
<input id="ff-faq-search" type="text" placeholder="Search FAQs… (e.g., delivery, SPC flooring)" aria-label="Search FAQs">
</div>

<nav class="ff-faq__filters" aria-label="Filter FAQs by category">
<button class="is-active" data-cat="all" type="button">All</button>
<button data-cat="flooring" type="button">Flooring & Tiles</button>
<button data-cat="furniture" type="button">Furniture</button>
<button data-cat="financing" type="button">Financing</button>
<button data-cat="orders" type="button">Orders & Delivery</button>
</nav>

<div class="ff-faq__list" id="ff-faq-list">

<article class="ff-faq__item" data-cat="flooring" data-q="Is SPC flooring waterproof and pet friendly?">
<button class="ff-faq__q" type="button" aria-expanded="false">
Is SPC flooring waterproof and pet friendly?
</button>
<div class="ff-faq__a" hidden>
<p>Yes. SPC (Stone Plastic Composite) flooring is fully waterproof, highly durable, and pet-friendly. For longevity, follow the manufacturer’s care and maintenance guidelines.</p>
</div>
</article>

<article class="ff-faq__item" data-cat="flooring" data-q="Can SPC be installed over existing floors?">
<button class="ff-faq__q" type="button" aria-expanded="false">
Can SPC be installed over existing floors?
</button>
<div class="ff-faq__a" hidden>
<p>Often yes, if the subfloor is clean, level, and dry. Remove soft surfaces (like carpet) and address any moisture issues before installation.</p>
</div>
</article>

<article class="ff-faq__item" data-cat="furniture" data-q="Do you assemble furniture?">
<button class="ff-faq__q" type="button" aria-expanded="false">
Do you assemble furniture?
</button>
<div class="ff-faq__a" hidden>
<p>Yes—we offer professional assembly with delivery. Fees vary by item and location; ask for a quote at checkout or <a href="/pages/contact">contact us</a>.</p>
</div>
</article>

<article class="ff-faq__item" data-cat="furniture" data-q="Can I custom order sizes or fabrics?">
<button class="ff-faq__q" type="button" aria-expanded="false">
Can I custom order sizes or fabrics?
</button>
<div class="ff-faq__a" hidden>
<p>Select collections support custom configurations, sizes, and fabrics. Lead times vary; our team can help you choose options that fit your space and timeline.</p>
</div>
</article>

<article class="ff-faq__item" data-cat="financing" data-q="Do you offer financing or installments?">
<button class="ff-faq__q" type="button" aria-expanded="false">
Do you offer financing or installments?
</button>
<div class="ff-faq__a" hidden>
<p>Yes—flexible financing and installment options are available on eligible purchases. We’ll review plans at checkout or via <a href="/pages/contact">Contact</a>.</p>
</div>
</article>

<article class="ff-faq__item" data-cat="financing" data-q="Does checking eligibility affect my credit score?">
<button class="ff-faq__q" type="button" aria-expanded="false">
Does checking eligibility affect my credit score?
</button>
<div class="ff-faq__a" hidden>
<p>Pre-qualification checks typically use a soft inquiry and don’t impact your credit score. Final approval may require a hard inquiry.</p>
</div>
</article>

<article class="ff-faq__item" data-cat="orders" data-q="How long does delivery take?">
<button class="ff-faq__q" type="button" aria-expanded="false">
How long does delivery take?
</button>
<div class="ff-faq__a" hidden>
<p>Local deliveries usually arrive within 3–7 business days, depending on stock and routing. Out-of-area timelines vary by carrier.</p>
</div>
</article>

<article class="ff-faq__item" data-cat="orders" data-q="What is your return policy?">
<button class="ff-faq__q" type="button" aria-expanded="false">
What is your return policy?
</button>
<div class="ff-faq__a" hidden>
<p>Most unopened, resaleable items can be returned within the stated window. Special orders and clearance/final-sale items are typically not returnable. See our Returns page for full details.</p>
</div>
</article>
</div>

<div class="ff-faq__cta">
<a class="ff-btn ff-btn--primary" href="/pages/store-locator-find-fin-furn-locations-in-surrey-edmonton">📍 Visit Our Showrooms</a>
<a class="ff-btn ff-btn--ghost" href="/pages/contact">✉️ Contact Us</a>
</div>
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